Description
The Text Fundraising Strategist will support the execution, performance, and client management of our SMS and MMS fundraising services. This role focuses on campaign setup, sending number registration, production, and sending -- handling everything from responding to client requests and configuring accounts to loading copy, preparing targeting, sending, and monitoring results. A significant portion of the role will be on the set-up and communication. As your experience grows you will be expected to handle an increased amount of sending.
This position requires strong attention to detail and sound judgment, knowing that mistakes have financial consequences for the company and the client. Direct text fundraising experience is preferred but not required; we are open to candidates who can learn quickly, operate with a high degree of ownership and excel under pressure with few mistakes.
You will collaborate closely with clients, internal teams, and technical staff. Clear communication, organization, and the ability to manage multiple workflows simultaneously are essential. Strong preference will be given to those with experience or familiarity with Democratic politics.
This is a full-time position, but we’re flexible when those hours are worked and we will coordinate with you to design a schedule that makes sense.
Benefits & Compensation:
- $80,000 annual salary, fully remote, full-time
- 401(k) matching up to 3%
- Dental and Health insurance or commensurate contribution
- 15 PTO days per year, plus all federal holidays
- 10 paid sick days per year
Requirements
Duties and responsibilities:
- Respond promptly and professionally to client inquiries
- Set up and configure client accounts and campaigns
- Load copy and set targeting
- Ensure accuracy in targeting, scheduling, and send volumes prior to launch
- Monitor and communicate campaign performance
- Identify opportunities to improve efficiency and client satisfaction
- Coordinate effectively with teammates and technical staff
Qualifications:
- Excellent written and verbal communication skills
- Highly detail-oriented with strong organizational skills
- Confident working in a fast-paced, fully remote environment
- Strong proficiency in Microsoft Excel is strongly preferred
- Experience with Switchboard or similar SMS/MMS broadcast tools strongly preferred
- Ability to learn quickly and take ownership of new processes
- Strong trustworthiness, accountability, and dependability
- Knowledge or experience in Democratic politics is preferred
